These Terms of Service ("Terms") form a binding agreement between you and NeoRena, Inc., a Delaware corporation doing business as QuotaWise ("QuotaWise," "we," "our," or "us"), governing your access to and use of the QuotaWise service ("Service"). If you do not agree to these Terms, you may not use the Service.
By accessing or using the Service, you agree to be bound by these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
QuotaWise provides access to third-party AI models through a unified, OpenAI-compatible API and related features such as usage plans, model monitoring, and team management. The Service depends on third-party providers and infrastructure, and model availability, pricing, and output quality may change over time.
You must create an account to use the Service. You agree to:
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
QuotaWise offers monthly subscription plans at various price points. Plan details, including usage limits, included features, and any promotional pricing, are described on our pricing page or order flow.
Plans are billed monthly. Your subscription begins on the date of purchase and renews automatically each month unless cancelled before renewal. You are responsible for any applicable taxes unless they are already included in the listed price.
Payments are non-refundable once charged, except where required by law or where we expressly agree otherwise in writing. If you cancel, you will retain access to the paid plan until the end of the current billing period.
You may upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
You may use the Service for any lawful purpose, including but not limited to:
You agree not to:
The Service and its original content (excluding content generated by third-party AI models), features, and functionality are and will remain the exclusive property of QuotaWise and its licensors. You retain ownership of all content you submit to the Service for processing.
If you believe that material available through the Service infringes your copyright, you may send a copyright notice to hello@quotawise.ai or by mail to the address listed below. Your notice should include:
We may remove or restrict access to allegedly infringing material and may terminate accounts of repeat infringers where appropriate. If you believe material was removed by mistake or misidentification, you may submit a counter-notice with information sufficient for us to evaluate the request.
We do not store or retain the content of LLM requests or responses after processing. We do collect account information, billing records, and limited service metadata such as request counts, token usage, selected model, latency, timestamps, and error rates for billing, abuse prevention, service operations, and support. For details, see our Privacy Policy.
We strive to provide uninterrupted Service but do not guarantee that the Service will be available at all times. We are not responsible for interruptions caused by third-party model providers, network issues, or maintenance periods. We will make reasonable efforts to notify users of planned maintenance.
We may suspend or terminate your access to the Service, in whole or in part, immediately if we reasonably believe:
You may stop using the Service at any time. Upon termination, your right to use the Service ends immediately, but provisions that by their nature should survive termination will remain in effect.
To the maximum extent permitted by law, the Service is provided "as is" and "as available." QuotaWise disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, QuotaWise shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities resulting from:
To the maximum extent permitted by law, QuotaWise's total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid to QuotaWise for the Service during the 12 months before the event giving rise to the claim, or (b) USD $100.
You agree to defend, indemnify, and hold harmless QuotaWise and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Continued use of the Service after any such changes constitutes acceptance of the new Terms.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction and venue of those courts.
If you have any questions about these Terms, or need to provide legal notices relating to the Service, please contact NeoRena, Inc. at hello@quotawise.ai or by mail at 2261 Market Street STE 85472, San Francisco, CA 94114, United States.